23 Warstone Lane, Birmingham, B18 6JQ
We’re open Monday – Friday, 9am to 5pm
Personalised Tankard Order Hotline: +44 121 233 4757
Frequently Asked Questions
Please read our FAQ before sending us a message.
UK Delivery
We offer a choice of three delivery options in the UK:
- Standard 3 – 5 Working Day Delivery – FREE
- First Class 2 – 3 Working Day Delivery – £5.00
- Express Next Day Delivery – £10.00*
*Express delivery also includes online order tracking. Orders need to be placed by noon.
Europe (inc. Republic Of Ireland)
- International Tracked – £12.50 (up to 7 working days)*
*International Tracked includes online order tracking.
Rest Of World
- International Tracked – £15.00 (up to 7 working days)*
*International Tracked includes online order tracking.
All UK orders qualify for free standard shipping: 3-5 Days Delivery.
International orders over £175 qualify for free shipping.
In the UK you will receive your order within 3 – 5 working days if you opted for Standard Delivery, in 2 – 3 working days with First Class Deliver or next day if you opted for Express Delivery*. In the Rest Of The World you will receive your order within 7 working days.
* Order by noon.
We use Stripe to process our payments. You can pay with your credit or debit card. Stripe provide market leading online payment processing for internet businesses.
We will engrave & ship your Personalised Tankard today!
In the UK you will receive your Personalised Hip Flask order within 3 working days if you opted for Standard Delivery or next day if you opted for Express Delivery*. In the Rest Of The World you will receive your order within 7 working days.
* Order by noon
If you opt for Express Delivery or are an International Customer we will send you an online order tracking number by email as soon as we ship your order.
We protect you information using FastSSL. Our FastSSL Certificate employs industry-standard 128/256-bit encryption strength and a 2048-bit signature key.
Send TankardStore.com an email
We will reply to you within one working day.